I'm ok now but I've just been in the pits of Comcast problems with internet connection outages. I thought I was a mature, calm and wise woman at this stage but I guess not. When it comes to the internet, all bets are off. I want it when I want it!
Multiple visits with as many opinions as technicians... just what was the problem?
All wiring checked again and again
How I felt after cumulative total of 28 hours waiting, waiting and waiting some more for phone calls and technician visits
The always maligned splitter - easily blamed but not the problem
Comcast heaven - 4 green steady lights. Finally given a modem that works I'm back on line. The two guys who finally fixed this were great-the so called Swat Team of comcast technicians. Why they all don't know what they are doing would be interesting to find out... and to end this story on another sad note. Just received my bill which was $78.00 above the normal amount so I have now spent another 20 minutes on the phone fixing that little problem or so I hope!
